Loungefln Terms of Purchase

These Terms of Purchase govern your purchase of backpacks, wallets, apparel, and accessories from Loungefln (loungefln.com). By placing an order on our website, you agree to comply with these terms—designed to clarify your rights and our obligations as you shop for the everyday essentials you rely on. Please read them carefully before completing your purchase.

1. Order Placement & Confirmation

When you add items to your cart and submit payment, you are making an offer to purchase those products at the listed price. We reserve the right to accept or reject your order for reasonable reasons, including:

  • Stock Shortages: If an item (e.g., a popular laptop backpack, limited-edition wallet) is unexpectedly out of stock due to inventory errors or high demand.
  • Pricing Errors: If a product is listed with an incorrect price due to technical glitches, typographical mistakes, or misinformation.
  • Suspicious Activity: If we suspect fraudulent behavior (e.g., unauthorized payment methods, duplicate orders to the same address).

You will receive an order confirmation email immediately after submitting your order—this confirms we have received your request, not that it has been accepted. A separate shipping confirmation email (with tracking details) will be sent once your order is processed and shipped, signifying official acceptance of your order.

2. Payment Terms

2.1 Currency & Pricing

All prices on Loungefln are displayed and charged exclusively in United States Dollars (USD)—this is the only currency accepted for purchases, regardless of your location. Listed prices include applicable taxes (calculated based on your shipping address) but do not include additional fees (e.g., customs duties for international orders, which are your responsibility to pay).

2.2 Payment Methods

We accept major, secure payment options to ensure a smooth checkout: credit cards (Visa, Mastercard, American Express, Discover), debit cards, PayPal, and Apple Pay. By providing payment information, you confirm that:

  • The payment method is legally yours or you have authorization to use it.
  • All details (e.g., card number, expiration date, billing address) are accurate and up-to-date.

2.3 Payment Security

Your payment data is protected by industry-standard encryption (SSL technology) and processed exclusively by trusted third-party providers (e.g., Stripe, PayPal). Loungefln does not store full payment details—we only retain limited, non-sensitive information (e.g., last four digits of a card) to assist with order inquiries.

3. Shipping & Delivery

3.1 Order Processing & Delivery Timeline

We prioritize getting your everyday essentials to you promptly, with extra care for delicate items (e.g., leather wallets, structured backpacks):

  • Processing Time: All orders are processed and prepared for shipping within 1–3 business days (Monday–Friday, excluding U.S. holidays like Thanksgiving and Christmas). This includes inspecting backpack zippers for smooth operation, verifying apparel sizes, and wrapping leather goods in protective tissue to prevent scratches.
  • Delivery Timeline: Once shipped, you can expect your order to arrive within 6–12 business days from the date of the shipping confirmation. This timeline accounts for standard transit, as well as any additional handling required for bulky items (e.g., large travel backpacks) or remote delivery locations.

3.2 Global Free Shipping

Loungefln offers free shipping on all orders worldwide, with no minimum purchase requirement. This applies to every product category—from small accessories (e.g., keychains, scrunchies) to large backpacks and multi-item apparel sets—with no hidden shipping fees added at checkout. Free shipping uses standard delivery methods appropriate for the item’s size and fragility (e.g., tracked ground shipping for U.S. orders, international standard shipping for global orders).

3.3 Delivery Responsibilities

  • Address Accuracy: You are responsible for providing a complete, correct shipping address (including apartment/unit numbers, if applicable). If a package is returned to us due to an incorrect address, we will contact you to confirm details—but you may need to wait additional processing time for reshipment.
  • Customs & Duties: For international orders, you are responsible for paying any customs duties, taxes, or fees imposed by your country’s authorities. These charges are not included in your order total and are collected by the carrier upon delivery.

4. Returns & Refunds

4.1 Return Eligibility

You may return any unused, undamaged Loungefln products for a refund within 60 days of the delivery date, subject to these conditions:

  • The item must be in its original condition (e.g., no scuffs on backpack fabric, no scratches on leather wallets, all tags and packaging intact for apparel).
  • Final-sale items (clearly marked “Final Sale” on the product page, often including clearance apparel or personalized accessories) are non-returnable.
  • Delicate items (e.g., linen-blend jackets, leather wallets) must be returned in their original protective packaging to avoid damage during transit.

4.2 Return Process

To initiate a return:

  1. Email our customer service team at [email protected] with your order number, the product name/SKU (e.g., “Loungefln Leather Slim Wallet, SKU: LFW-SLIM”), and reason for return.
  2. We will respond with a pre-paid return label (for all orders, including international ones, as part of our global service) and packing tips for fragile items (e.g., using tissue paper to protect leather).
  3. Ship the item back using the provided label—keep the return tracking number for your records.

4.3 Refund Processing

  • Inspection: Once we receive your return (typically 3–5 business days after shipping), we will inspect the item to confirm eligibility (e.g., no signs of use on apparel, intact packaging for backpacks).
  • Timeline: Approved refunds are initiated within 2–3 business days of inspection, and funds will appear in your original payment method within 5–10 business days (varies by bank or payment provider).
  • Non-Refundable Items: Original shipping costs are non-refundable for standard returns (e.g., change of mind). However, we will refund full order amounts (including any associated costs) if the return is due to our error (e.g., defective product, wrong item shipped).

5. Product Availability & Changes

We strive to maintain accurate inventory and product details, but updates may be necessary:

  • Stock Updates: Product availability is subject to change without notice. If an item becomes unavailable after you place an order, we will notify you via email and issue a full refund for the out-of-stock item.
  • Product Details: We may update product specifications (e.g., fabric of a backpack, size of a wallet) or care instructions to reflect improvements. These changes will not affect orders that have already been confirmed and paid for.

6. Your Responsibilities

By purchasing from Loungefln, you agree to:

  • Provide truthful, current information when placing orders (e.g., shipping address, email, payment details).
  • Use our products in accordance with included care instructions (e.g., avoiding water on leather wallets, spot-cleaning canvas backpacks) to prevent damage.
  • Notify us immediately at [email protected] if you suspect unauthorized use of your account or payment method.

7. Limitation of Liability

Loungefln shall not be liable for indirect, incidental, or consequential damages arising from your purchase or use of our products—including but not limited to:

  • Inconvenience from delivery delays (due to factors outside our control, such as weather or carrier disruptions).
  • Damage to products caused by improper use (e.g., overstuffing a backpack beyond its capacity).
  • Loss of use or enjoyment of products.

Our total liability for any claim related to your order shall not exceed the total amount you paid for the affected product(s).

8. Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in laws, business practices, or customer feedback. The revised version will be posted on our website with an updated “Last Modified” date. Your continued use of Loungefln.com or placement of orders after the revision date constitutes acceptance of the new terms.

9. Contact Us

If you have questions, concerns, or feedback about these Terms of Purchase, please reach out to our customer service team at:

We respond to inquiries within 24 business hours (Monday–Friday, 9 AM–5 PM EST) and will work to resolve issues promptly—whether you need help with an order, return, or payment.